Frequently Asked Questions
Getting Started
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Yes! Up to five users can use one account.
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NGP, Numero, and Excel.
Data & Security
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We utilize 24/7 security monitoring, firewalls, cyberattack shields, and advanced encryption to keep your sensitive data safe; your login requires multi-factor authentication; and we will never, ever sell your data.
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We use the data we collect to:
Help you generate database queries using AI.
Keep donor information up to date.
Improve system performance and security.
Notify you about important updates.
Protect against unauthorized access.
We do not use your data to train AI beyond what’s necessary for your own query processing. -
Nope! Findraiser is a licensed-based tool. Your and your donors’ data can only be accessed by you and your approved users.
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We partner with Amazon Web Services. Your database will be built and stored in the US
Support & Training
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Absolutely! All Findraiser users will receive training upon onboarding.
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Our customer support is available 10 hours a day, 5 days a week. We also provide 24/7 monitoring to protect your data and privacy.
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Within an hour.
Request a Demo
Whether you’re running for city council or US Senate, Findraiser helps you fundraise better and faster — so you can focus on winning.
Contact Us: hello@findraiser.ai